China - Twilights Tours Eclipse Tour Jul, 2009 — Beijing, Xi'an, Hangzhou, Shanghai (110 people)

Eclipse 1Eclipse 2

EclipseImages from the July 22, 2009, total eclipse http://www.halsteadphoto.com/eclipse/china09/

These images were taken near Hangzhou, China, as part of the Amateur Telescope Makers of Boston expedition to see the eclipse. Many thanks to Mario Motta, Bernie Volz, Joel Harris, and China Travel Service for making the trip a great success! Also many thanks to all our traveling companions on the trip for making the whole experience so enjoyable and memorable.

Bert Halstead, Boston, Massachusetts – 8/13/2009

 


Dear General Manager:

Salutations.  I wanted to write you, to specifically recognize the very very large effort of China Travel Service (U.S.A.) in the person of Cindy Fang, provided to our eclipse group in China last month for the 'great eclipse' of 22 July 2009.

Eclipse 3In a single word, Cindy provided us with nothing short of "outstanding" support and assistance, for the logistics, planning and actual operation of our tour group of over 110 pax.    From the comments and personal discussions I've had thus far from a number of our tour participants, the overall rating and impression of the service that Cindy arranged for our tour groups (there were no less than 3 versions of our tour --- Groups B, C and D) was exemplary/outstanding.

As Cindy and I worked more and more closely, I became greatly impressed at her attention to details, her passion for her work with CTS, and for her ability to really focus in on the very unique and special needs that are an integral part of any total solar eclipse tour group.

Throughout the entire final phase of the tour planning, Cindy was professional, gracious, and very patient with the literally hundreds of requests, questions, problems, and needs of our many clients.     I might add that these clients were mainly professional physicians, university professors, and/or very intensely serious amateur astronomers or engineers.

During the tour, Cindy did everything possible (from the reports I have received from the "leaders"/lead people for Groups B and C, as I was entirely involved with only Group D), to ensure that the tour members had an enjoyable, happy, and comfortable tour..

In summary, Edward, I was highly pleased and impressed with the support and service that CTS, and more specifically, Cindy Fang, provided to our eclipse tour group last month.

Picture 9I can assure you, that in my mind, as the president and head of Twilight Tours, I would not hesitate for a moment, to again approach CTS to help us arrange/plan/operate another solar eclipse trip (even though the next such total eclipse is several decades away from now, and hopefully, we all shall be retired from our respective professions)..

Thank you, for your time and attention to my comments above, and please do continue to retain and engage Cindy for your various tour groups ---- she surely is a real asset and a treasure that CTS needs to safely retain in its organization

Be well, take good care, and Clear Skies,

Joel K. Harris
President
Twilight Tours Inc.
Westlake Village, CA .


Cindy –

Wanted to thank you all for the marvelous eclipse trip to China. It was nice of your staff to clear away the clouds at just the right time J
I was on the B tour with Sam, and found him to be a very diligent and personable tour guide. There were some difficult, demanding people in our group, and Sam dealt with them very professionally, and accommodated their requests and personal quirks as well or better than anyone could reasonably be expected to do. Please thank him for me.
I will certainly recommend your services to colleagues who have circumstance to travel to China.

Kristine Larsen, Ph.D.
Director, Honors Program
Professor of Physics and Astronomy
CCSU


Cindy and CTS Team, Kobe, Sonia, and Bing,

My family and I still have many happy memories of traveling with you through China and enjoying your warm hospitality.  We learned so much about China and I had a chance to be very impressed with the dynamism of the country today!

I have had a chance to work on some of my pictures of the eclipse that our group saw on July 22 near Hangzhou and Please share this link with all CTS staffs/ guides who worked for this successful trip. Cheers!

http://www.halsteadphoto.com/eclipse/china09

The page includes links to medium- and high-resolution versions of the images, which you're welcome to download for your personal use.  When I get a chance to work on more images, I will add them to this page. 
Please share this link with any of the other guides who worked on this trip.

Our best regards to you all, and I hope you know you will have a warm welcome if you ever travel to Boston!

Bert Halstead,
Boston, Massachusetts
– 8/13/2009


Dear Mark and Colleen, China Travel Service Beijing office,

By this letter, I wanted to summarize for you our experience the past 13 days with our national guide, Mr. Stanley Wen.

In a word, Stanley was exceptional, in his role as our national guide for Twilight Tours Group "D" on our solar eclipse tour, from July the 14th through and including July the 26th.

At every venue/city, Stanley went out of his way to ensure that our tour members would be well looked after, that they were comfortable, and that their individual needs and wants were met, while still maintaining the integrity of the group as a whole.  In all the years that I have been operating Twilight Tours (since1984 to be specific), I have not come across a national tour guide who has expended as much personal energy and dedication to seeing that my group would be happy, safe, and that they would have a thoroughly enjoyable touring experience.

 On a personal note, I also was impressed beyond me and my wife Patti's wildest expectations, regarding the manner in which we/I was treated all during the duration of the tour. Stanley was constantly providing us with mementos of our journey, at almost every step of the way, while additionally helping us to "avoid the pitfalls" that can occur when going on shopping "expeditions" in China, and also providing very much needed "negotiating power" with some of the local vendors, when we were in the process of contemplating personal purchases.

As well, Stanley on two specific occasions went above and beyond the "call of duty" on the tour, regarding special attention to our tour members.

Once again, Stanley Wen has provided to the Twilight Tours Group D, unquestionably THE best support and guiding that I have ever personally seen in my years in this business.? I want to commend CTS for the selection of this individual to accompany our group, and want to make you aware that you have a very special and valuable resource in the form of this man.....You should be very proud to count him as an integral part of your organization.

 Thank you both for what has to stand as the single most successful solar eclipse tour that Twilight Tours has operated in our 25 years of existence....

Clear Skies,
Joel Harris
President
Twilight Tour Inc.


China – “the Scenic Landscape” EXPO 2010 Shanghai China FAM Trip
Beijing, Xi’an, Huangzhou, Huangshan, Wuzhen Watertown, Shanghai

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China Pavilion Dear Cindy, Just wanted to drop  you a note to thank you for including us in the April 21-May5 Fam Tip to China and to let you know how much we enjoyed the trip.

This Fam trip was one of the best. For us, fam trip is not an excuse to take a cheap vacation but an “educational” business trip. We go on fam trips to learn about the area, region, country, culture etc so that we can come back and sell those destinations to our clients. This is the whole purpose of fam trips and this fam met all the criteria of what a fam trip should be. It was very well organized, we were given royal treatment everywhere, Just about every city or township we visited and the local mayor and other officials came to greet us. We were also treated to some excellent shows, dances, acrobatics, Kung fu and others.

As I said, on behalf of the 20 Travel Agents, I took a little survey of the people in the group as to what they thought of the tour and this is a brief synopsis of what they said: One of the best Fam Trips they have taken not just in terms of value for money but also what they leant about Chinese culture, history and family life. Your China representative Stanley did a wonderful job to escort the group. He is courteous, dependable, and hospitable. Overall, a “Perfect and Flawless” Fam trip.    

Thank you, “WE WILL SELL CHINA”                                                                                 

Chandu Radia, San Antonio, TX — 5/4/2010


Mike MoadelDear Cindy,

I wanted to thank you for your hard work creating a fantastic trip for all of us. We received royal treatment from every city. Our leader, Stanly was a gift to our group & everyone loved and respected him. He took over any challenge calmly and he had total control. Our group was a lot of fun & everybody had a good time. Yellow Mountain was beautiful. All I can say is, you have done a great job on this FAM trip & we were not expecting to have a greatest time.

Thank you very much.

Best wishes,

Mike Moadel, Los Angeles, CA

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SF letterSAN FRANCISCO – SHANGHAI SISTER CITY COMMITTEE
The Honorable Gavin Newsom, Mayor  

October 9, 2007
Ms. Cindy Fang
China Travel Service

Dear Ms. Fang
It is with heartfelt gratitude that I would like to thank you for your support of the San Francisco-Shanghai Sister City, Committee’s 2007 Goodwill and Friendship Mission to Beijing, Shanghai, Kunming, Hong Kong. The purchase of our  delegation this year was to continue our ongoing Sister City programs between Shanghai and San Francisco. We aim strengthen our unique cultural and human bonds of friendship as well as continue 27 years of cooperation.

Furthermore, we seek to fortify and preserve our Business Management and Judicial Exchange Programs as well as increase the focus on our Chinese Shanghai Garden Project in San Francisco’s Golden Gate Park.

We are pleased with the success of our numerous meetings between San Francisco, Chinese and Hong Kong officials throughout the Mission. We were grateful to be joined by former San Jose Mayor Ron Gonzales, as well as California Supreme Court Justices Ming Chin and Marvin Baxter. Jesse Blout, Deputy Chief of Staff of the San Francisco Mayor’s office, also our delegation representing the Mayor Gavin Newsom.

On behalf of the San Francisco- Shanghai Sister City Committee and the many delegates who participated in 2007 Goodwill and Friendship Mission, we would like to thank you again for your help and support.

Please feel free to contact me or our Executive Director, Ms. Elsa Cheung at (415) 321-5881 or sfsscc@gmail.com should you have any questions.

Best Regards

James Fang
Chairman

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